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SERVICES

Camerich ensures your retail experience is both enjoyable and without effort. We offer a selection of services aimed to assist you with even the smallest details of your purchase. Below you will find a selection of some of the first-class services we offer. Further down below we provide a FAQ as well as the possibility to ask questions that are not listed. If you would still like additional do not hesitate to call your nearest Camerich showroom, the details are on our contact page.

 

2D/3D Visualisations

To visualize how Camerich furniture would look in your home, we have Interior Architecture qualified team members who are ready to produce digital scale drawing to assist you with your purchase.

 

Immediate Delivery

Camerich always ensures that ample stock is ready for immediate delivery. If you still have any concerns, all of our sales consultants will gladly help you sort them out.

 

Loan Sofa Service

If the unfortunate event that the sofa which caught your eye is not available for immediate delivery, we offer the possibility to loan a usable sofa until your customized designer sofa is ready for delivery.

 

Access Checks

Camerich works with an independent first class installation service – Anthonissen Movers -. They offer to do an access check at your home prior to delivery if you have any concerns regarding accessibility. Furthermore, Anthonissen Movers always gives a notice with a 2 hour window within which you can expect your delivery.

 

Fabric Protection

For additional protection, Camerich offers a service to scotch guard your sofa before delivery.

GENERAL QUESTIONS

Can I request a swatch / fabric sample?
Yes, you may order fabric samples for free via our website – click on the “SWATCHES” link at the top of the page, choose your preferred fabric sample and then click on “order samples”. You should receive your samples by royal mail within 4 working days.Alternatively, you are welcome to call and order samples over the phone, or visit one of our showrooms and pick them up.
Where are the products made?
Our superior materials and workmanship are sourced from the best the world has to offer.Our cold rolled stainless steels are engineered in Germany with anti-corrosion technology.Our exquisite, soft and durable leather and hides are sourced from Texas USA. Our pieces are Designed and created in China, using Chinese high-class Birch and naturally striking Ash. Our fabrics are both luxurious and environmentally friendly, and rigorously tested using the industry standard Martindale rub test, testament to our unprecedented quality incredible comfort.
Can I change the dimensions of the furniture?
We offer each item in a range of shapes and sizes, but cannot create one-off custom-sizes for customers. This keeps the price down and we are confident you will be able to find something to fit your space. Feel free to call our showroom where our fully trained staff will be happy to advise on options and alternatives available.
How do I care for and clean my sofa?
All our fabric sofas have removable and, most importantly, dry-cleanable covers. For added assurance, we offer a scotch guarding service at our warehouse (additional cost for this service), so prior to delivery you can ensure that your sofa is at its most protected. If a change of colour or texture is what you are after then you can purchase replacement covers for your sofa in any one of over 100 fabrics.
Do you have a stock?
Please call one of our showrooms for latest stock levels and availability.
How do I go about discussing an issue I have with my items?
In the unlikely event that you do not receive the service you expect, please email sales@camerich.co.uk or contact the Retail Sales Manager at any of our showrooms , who will be happy to assist you further. We take all complaints seriously and aim to resolve your issue swiftly to your satisfaction.
I’m not sure it will fit, is there any way to check?
When deciding on your piece of Camerich furniture, please ensure that the furniture can be delivered into your property and that there is safe and reasonable access from the public highway. If you would like to ensure your items can be delivered before purchasing, we offer an access check service, for a fee of £45 our delivery company will visit your home to assess whether the items can be delivered successfully.
What is the guarantee on the products and what does the guarantee cover?
All our furniture comes with a free 5-year guarantee against faulty workmanship and/or faulty materials.

We will endeavour to repair any defective goods free of charge. If repair is not possible you will be offered a replacement and only if a suitable replacement is not available will you be offered a refund.

The guarantee does not cover fillings and coverings

The guarantee does nor cover fair wear and tear, neglect, abuse or misuse of your goods, loss or damage (including rusting and corrosion) due to unreasonable exposure to water, heat or weather; loss or damage due to fire, smoke, explosion, lightening, sunlight, infestation by animals or boring insects, or theft or accidental damage or loss caused by a third party.

We will not be liable for any direct or indirect loss of profits or other financial loss or damage arising out of defective, damaged or wrongly delivered goods, over and above the value of the goods themselves. This does not affect your statutory rights.

Our guarantees are limited to goods sold and retained in the United Kingdom and Northern Ireland and used solely for private and domestic purposes.

Ask a question

Do you have a question for Camerich? You can ask it using the form below.

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Sofa ranges

The Lean sofa is synonymous with contemporary laid back cool. Sleek modular design encompasses beautiful high-end design features while keeping comfort at a paramount. Recline on the ergonomically sloped back and revel in a sense of sumptuous relaxation. Boasting soft plump cushions and resting on Modernistic tubular chrome, the Lean sofa perfectly unites comfort and chic.

The Living sofa proportions are in keeping with modern city living. Fashionably low to the ground and available in compact dimensions, the Living sofa is the perfect way to maximise seating when space is at a priority. A rectilinear silhouette and expertly finished detailing give a high end , modern effect.

The Jane Slim sofa is perfect for those seeking fine contemporary design when space is at a premium. Streamlined and refined in silhouette, this is a compact yet luxurious sofa which projects grace and modernity. Raised on slim steel legs, the Jane sofa is defined by a delicate and light aesthetic. Revel in the sense of space and light this unique sofa will bring to your interior. Designer furniture never looked so good.

The Jane sofa evokes images of the most modernistic interior spaces. Stunningly chic in it’s simplicity this is a style for the design connoisseur. Subtle asymmetric detailing and a clean lined silhouette give an impression of the upmost taste and class. Complement the look with the minimalistic sophistication of the Jane coffee table and the innovative Jane side table.

The Freetown sofa lets you be the designer, an amazingly modular system; there are infinite sofa combinations possible, from a small two seat to the largest U shaped sofa. The Freetown is an flexible and modern seating solution for every space. Create your own look with the addition of contemporary wooden armrests, finished in an exquisite grey oak wood.

The Era sofa is a modern take on a high backed and comfortable sofa. Subtle details, such as the stunningly curved armrests create a refined, design-led aesthetic. Masterfully constructed and feather filled, the Era is one of our softest most opulent sofas. Choose an open back combined with the wraparound Era console table for an innovative and functional side table solution.

The Crescent sofa seamlessly blends echoes of classic styling with cutting edge modern elements. Formal yet comfortable this sofa is designed in impeccable taste. Dark steel legs bring a stylish twist, while ultra-plush cushions add a chic touch to create a polished aesthetic. The Crescent sofa will bring a refined elegance and understated luxury to your space

The Clouds sofa evokes ultimate comfort mixed with contemporary design, establishing an informal but sleek visual.

The Brooks sofa speaks of contemporary urban design and modern clean-cut styling. Bent chrome legs and strong proportions further emphasise this theme.

The Casa sofa is so fashionably modern, stuffed with the finest down feathers and low to the ground, it is the first word in relaxed elegance. With a minimal and contemporary design emphasising strong lines and angular styling.

The Avalon sofa showcases contemporary styling with lashings of exquisite comfort. Remarkably soft feather filled cushions juxtaposed with a cool sleek angular leg give a feeling of stylishly laid back elegance. Avalon furniture pieces are modular and can be combined in a number of ways to give different configurations depending on the dimensions of your space. The Avalon sofa lets you customise your look. Choose various fabrics on alternating panels for a bespoke, personal feel. All of the Avalon sofas have removable covers, the sofa frame is made of rolled-steel.

The Balance sofa design is one which speaks of sophistication and a modern grace. The chic chrome detailing combines with a luxurious and generous back cushion with subtle feature stitching to create a sofa of unrivalled refinement. Balance sofa pieces are modular and can be combined in a number of ways to give different configurations depending on the dimensions of your space. All of the Balance sofas have removable covers, the sofa frame is made of blocked birch with metal reinforcements. All of our modern designer sofas come with a free 5-year guarantee as standard. Complete the look with corresponding armchairs and contemporary coffee tables from the Balance range to give a seamless and harmonious feel to your interior.

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